Senior Director @ ISG (Information Services Group)
Based in the UK, but practice lead for Cognitive & AI across Europe, Wayne is responsible for all AI & Cognitive Automation deployments across EMEA, either building on existing RPA deployments or moving straight into AI & Cognitive.
Working with clients across the UK and Europe, Wayne is very hands on, in this new and exciting tech space, making use of technologies like Virtual Agents/Chat Bots, Intelligent OCR & Image recognition or Prediction & Automated Decisioning tools to increase the reach of automation tech into new areas of the business, delivering business value as well customer experience benefits when applicable.
ISG (Information Services Group) (NASDAQ: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.
The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis.