Dr. Omri Allouche heads the Research department at Gong, which uses machine learning to help teams operate based on customer reality instead of opinions. Omri also teaches Data Science and Deep Learning at Bar Ilan University and the Y-Data program. He has over 20 years of experience in various research positions, and holds a Ph.D. in Computational Ecology from the Hebrew University (cum laude). He won several academic awards and scholarships, and his research papers had been cited thousands of times.